Professional Training & Development

Build a Career in Human Resources & Organizational Development

Industry-relevant programmes designed for working professionals, career changers, and organizations committed to developing their people. Flexible delivery. Practical curriculum. Real results.

500+

Professionals Trained

16

Course Modules

60

Programme Hours

100%

Practical Curriculum

Who We Are

APUS – Training, Certification & Organizational Development

At APUS, our certification programmes are designed with one objective in mind: the development of people and organizations. We provide professional training and certification solutions for executives, CEOs, managers, supervisors, team leaders, and staff at every level of an organization.

Unlike traditional training providers that focus solely on human resource systems and compliance, APUS takes a holistic approach to organizational development. We recognize that sustainable success is achieved when people, processes, leadership, culture, and performance are aligned toward a common vision.

Our team works closely with organizations to identify workforce challenges, skills gaps, leadership requirements, and operational needs. By partnering directly with companies, we are able to develop customized training, coaching, mentoring, and certification solutions that address real workplace issues while supporting long-term growth and productivity.

We believe that no one understands the needs of an organization better than the organization itself. Therefore, our approach is collaborative, practical, and solution-driven. Through continuous staff development, leadership enhancement, performance improvement initiatives, and professional certifications, we help organizations strengthen workplace discipline, improve service delivery, enhance product quality, and build a culture of accountability and excellence.

Our programmes are designed to minimize downtime and disruption to operations. Many training and certification solutions can be delivered internally, allowing companies to develop their workforce while maintaining productivity and operational efficiency.

What We Cover

Our Areas of Focus

Executive and Leadership Development

Managerial Advancement Programmes

Supervisor Development

Employee Development and Performance Enhancement

Human Resource Development

Workplace Coaching and Mentorship

Customer Service Excellence

Organizational Development and Change Management

Business Operations and Productivity Improvement

Professional Certifications and Workforce Upskilling

Customized Corporate Training Solutions

Our Difference

Why APUS?

  • Holistic organizational development approach
  • Customized solutions tailored to company needs
  • Practical, workplace-focused training
  • Certification pathways for staff at all levels
  • Coaching, mentoring, and development support
  • Flexible in-house and corporate delivery options
  • Focus on measurable outcomes and organizational growth

“At APUS, we are more than a training provider. We are a strategic partner committed to helping organizations build stronger leaders, develop capable employees, improve workplace performance, and achieve sustainable success. Our mission is to help companies unlock their full potential through professional development, organizational excellence, and continuous improvement.”

Your people are your greatest asset. Their development is our commitment. Your success is our mission.

Available Now

Our Programmes

Professional certification and development programmes designed to build competence, advance careers, and strengthen organizations.

Certificate
60 Hours · 15 Weeks·Blended

ASTI-CO-CERT-CSM-201

Certified Service Manager (CSM)

A professional certification programme designed to develop service managers capable of leading teams, managing operations, handling finances, and delivering exceptional service across multiple industries.

Course Fee

$2,500 TT/$417 USD

Introductory
16 Hours · 4 Weeks·Blended

ASTI-CO-INTRO-FRONTDESK-101

Front Desk Operations

An introductory programme designed for individuals entering customer-facing roles, covering front desk operations, professional communication, workplace conduct, email and telephone skills, and basic recordkeeping.

Course Fee

$2,500 TT/$417 USD

Award
32 Hours · 8 Weeks·Blended

ASTI-CO-AWD-CUSTSERV-101

Customer Service

A foundational programme designed for entry-level customer service personnel, covering professional communication, customer interaction techniques, time management, and stress management in service environments.

Course Fee

$2,500 TT/$417 USD

Introductory
16 Hours · 4 Weeks·Blended

ASTI-CO-AWD-BUSMGT-101

Introduction to Business Management

An introductory programme designed for individuals with no prior business experience, covering core management functions, organizational structures, communication, leadership styles, and foundational business thinking.

Course Fee

$2,500 TT/$417 USD

Certificate
60 Hours · 15 Weeks·Blended

ASTI-CO-CERT-CSS-201

Customer Service Specialist (CSS)

A professional certification programme designed to develop world-class customer service professionals with strong communication, conflict resolution, leadership, and workplace professionalism skills.

Course Fee

$2,500 TT/$417 USD

Certificate
60 Hours · 15 Weeks·Blended

ASTI-CO-CERT-TPS-201

Technical Project Supervisor (TPS)

A professional certification programme designed to develop technically competent field supervisors capable of managing teams, enforcing safety standards, and overseeing technical project operations.

Course Fee

$2,500 TT/$417 USD

Recognized & Accredited By

HRMATT
Ministry of Education T&T
National Training Agency
ACCA Recognized
SHRM Aligned

Limited Enrolment Available

Earn a Professional Certificate for a Fraction of the Cost

Payment plans available. Company sponsorship accepted. Flexible blended delivery designed around working professionals. Seats are limited — secure yours today.

Common Questions

Frequently Asked Questions

Entry requirements vary by programme. Some courses require relevant technical experience or academic qualifications — these are listed on each individual course page. Contact us if you are unsure whether you qualify.

Our programmes use a blended delivery model combining instructor-led sessions, technical labs, project simulations, and standards review. Delivery schedules are designed to accommodate working professionals.

Yes. Participants who successfully complete a programme and meet the minimum passing score receive an official certificate from APUS Ultimate Solutions and the relevant awarding body.

Absolutely. We work with organizations sponsoring employees through our programmes as part of staff development initiatives. Contact us for group rates, invoicing, and customized training arrangements.

Each programme has its own assessment requirements. For the Technical Project Supervisor (TPS) programme, a minimum score of 70% is required across all assessments. Full details are available on each course page.

Still have questions?

We're happy to talk through the right programme for your goals.